Author Archives › Brooke Ottesen

To Represent or Not Represent: Either Way, Put it in Writing

An article on Law360 makes a persuasive argument for engagement letters and provides: Law firms facing malpractice claims are often the victims of their own…more

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BYOD: “BRING YOUR OWN DEVICE (or DISASTER)”

BYOD (Bring Your Own Device) to work is becoming a common practice. The ABA, who jokingly- I think- referred to the trend as “Bring Your…more

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Email Encryption: HIPAA Considerations for Lawyers and CPAs

Currently, neither the NC State Bar nor the NC State Board of CPA Examiners specifically requires encrypted email, although licensees must take reasonable measures to…more

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Unauthorized Practice of Law: A Trap for the Unwary

Allegations of unauthorized practice of law [“UPL”] have increased over the last few years. Most of us are familiar with the scenario of a non-lawyer…more

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Doing Business with Clients? Better Think Twice

Recognizing and avoiding conflicts of interest can be thorny. Rule 1.8(a) of the NC Rules of Professional Conduct addresses one such conflict: engaging in business…more

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Case Results on Your Website? The Line Between Creating Unjustified Expectations and Good Marketing

Under the Rules of Professional Conduct, a law firm’s website is considered a form of advertisement and is regulated by the State Bar.  Most attorneys…more

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Social Media Ethics: Part I

Although it began as a tragic personal injury case where a concrete truck crossed the center line and tipped over the car of a newly…more

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The Ethics of Ghost Blogging and Astroturfing

In today’s marketplace, having a strong social media presence is essential. For example, in addition to a firm website and blog, our firm has a…more

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Avoiding a State Bar Grievance: Client Fee Disputes

Fee disputes, including a lawyer’s attempt to collect a fee, are a common source of client complaints to the State Bar. To help avoid a…more

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Avoiding a State Bar Grievance: Managing Client Expectations in PI Cases

Every year, the State Bar receives thousands of complaints about lawyers and opens approximately 1500 grievance files a year.  A personal injury practice can be…more

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